This course is for those professionals who wish to improve their customer service and customer experience
Curriculum
- 9 Sections
- 8 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Introduction2
- Customer Service: Communication Skills1
- Customer Analysis: Knowing Your Customer1
- Calming Upset Customers1
- Telephone Customer Services1
- Internet Customer Skills1
- Time Management Strategy1
- Customer Service2
- Customer Service Final Examination2
Requirements
- Open Entry
Features
- Self Paced Online Lessons